Crisis Management

Chair: Pritie Billimoria, Senior Marketing, Communications & Public Affairs Manager, CILIP
Speakers: Asif Khan, Director, Scottish Poetry Library; Charlotte Nichols, Managing Director, Harvey & Hugo

When is a crisis really a crisis? And how can we prepare – and respond appropriately in the moment – from both a stakeholder management and communications perspective? Asif Khan, Director of the Scottish Poetry Library joins this session to explore a range of crisis scenarios while Charlotte Nichols considers what a best-practice crisis communications plans looks like.

Day 1- Wednesday 2nd July