KM & IM | Evidencing Impact in KM & IM: Metrics for Advocacy (Knowledge Café Format)

Chair: Hélène Russell, Author, Trainer, Consultant, The Knowledge Business
Speakers: Patrick Lambe, Principal Consultant, Straits Knowledge; Hank Malik, Knowledge Lead Partner, Nuclear Waste Services

As KM & IM professionals, we understand the value of capturing, preserving and providing access to knowledge. But measuring the impact of KM & IM initiatives can prove a daunting task.

This session will explore – via a knowledge café format – best-practice approaches to measuring impact, supporting delegates to better advocate for KM & IM within their organisation.

Day 1 Wednesday 2nd July