Jim Steven

Jim is Head of Crisis & Data Breach Response Services for Experian UK.
The team, help businesses manage and resource mass consumer crisis responses, including customer notification, contact centre and credit/identity monitoring services for customers/employees affected by a crisis event. They also support clients in preparing and practicing readiness plans for potential incidents, guarantee resource availability to mitigate the impact and speed of recovery.
Prior to joining Experian, Jim worked in the security and risk management industry providing expertise in security risk management solutions, travel risk management, aviation security and corporate security for some of the world’s largest security companies.