KM & IM | AI and KM: Learning from Practical Experiences in AI Pilot Projects

Chairs: Hélène Russell, Author, Trainer, Consultant, The Knowledge Business; Hank Malik, KM Lead, Practitioner, Author and Speaker

Helene Russell interviews Susan Smith about her practical experiences with different AI projects in the Healthcare sector and the barriers that organisations face to successful development and delivery of AI tools, with Helene bringing her insights from commercial and legal KM. As a group we will investigate planning considerations, our concerns and the barriers we experience, and crowdsource solutions. This session
will be suitable for anyone who will be involved in AI projects in their organisation, not just those from Healthcare or those already undertaking this work.