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Wednesday 5 July

08:15 Registration, refreshments and exhibition
09.45 Welcome
10.00 Keynote: Dr Carla Hayden, Librarian of Congress
10.45 Refreshments and exhibition
11.25 Marketing Workshop Using Data and Information Seminar The Future of Libraries Briefing Creative Hub Your career

1. Spark not fluff – quick win marketing – Terry Kendrick, Director of Executive Education, Leeds University Business School

1. Is data even important? – Caroline Carruthers, Chief Data Officer, Network Rail

2. Big I, little T: thinking information before technology – Jeremy Foot, Information and Data Architect

3. Your career beyond the hype – Jez Clark, Co-Founder & Director, Eden Smith & Nicholas Deveney, Head of Data Science & Analytics Practice, Eden Smith

Session Chair: Caroline Carruthers, Chief Data Officer, Network Rail

1. Workshop run by Arup Beyond the summer reading challenge: Using young volunteers to shape your year-round teenage offer

Emma Ali, Collections Access Officer – Libraries & Learning, Bolton Library & Museum Service

Starting Out

Juanita Foster-Jones, Development Officer (VLE), CILIP

Jo Cornish, Development Officer (Employers), CILIP

12:45 Lunch and exhibition
14.00 Welcome back
14.10 Keynote: Professor Luciano Floridi, Professor of Philosophy and Ethics of Information, University of Oxford
15.00 Refreshments and exhibition
15.40 Copyright Workshop Service Design Seminar Developing the Workforce Briefing Creative Hub Your career
1. Copyright the Card Game – Chris Morrison, Copyright and Licensing Compliance Officer, University of Kent
Jane Secker, Senior Lecturer, City University, London
1 . Designing for excellent customer service –  Neil Potentier, Customer Service Excellence Assessor and Practitioner, Assessment Services Ltd

2. The Word, South Shields – Julia Robinson, Principal Librarian, South Tyneside Council

3. Making your service sight loss friendly – Mark Freeman, Libraries and Heritage Services Manager, Stockton-on-Tees Borough Council

Session Chair: David Lindley, Director, Designing Libraries

1. Home grown: Engaging new LIS professionals to advance the profession – Alisa Howlett, Chairperson, New Generations Advisory Committee, Australian Library and Information Association

2. Introducing the public library skills strategy – Mandy Powell, Assistant Director of Workforce Development, CILIP

3. Empowering staff to implement innovative ideas – Sue Lawson, LibraryCamper and Librarian, LibraryCamp & Richard Veevers, Co-Founders, LibraryCamp

Session Chair: Kate Arnold, CILIP President

Details to be announced soon Claire Bradshaw, Director, Claire Bradshaw Associates
17:30 Close of conference
19:30 Night at the Museum – conference drinks reception at Museum of Science and Industry
23:00 Close

Thursday 6 July

08:15 Registration, refreshments and exhibition
08:30 Breakfast Seminar
09.30 Welcome
09.35 Keynote: to be announced
10.15 Refreshments and exhibition
10.50 Impact and Evaluation Workshop Managing Information Seminar Our Common Values Briefing Creative Hub Your career
1. Impact and Evaluation – Selena Killick, Senior Library Services Manager (Student Engagement), The Open University
Frankie Wilson, Head of Assessment & Secretariat, Bodleian Libraries, University of Oxford
1. Organisational Knowledge and Information Governance – Ceri Hughes, Director, Head of Knowledge Centre of Excellence, KPMG

2. Mobilising Evidence and Organisational Knowledge in the NHS – Louise Goswami, Head of Library and Knowledge Services Development, Health Education England & Sue Lacey Bryant, Senior Advisor, Knowledge for Healthcare, Health Education England

3. Presentation to be announced

Session Chair: David Smith, Director, DJS Management Solutions Ltd

1. Sustaining our common values: the pressure at play, and to come – David McMenemy, Lecturer, University of Strathclyde

2. Global commitments, local applications: Libraries and the UN Sustainable Development Goals – Stephen Wyber, Manager, Policy and Advocacy, IFLA

3. Human Rights – Salil Tripathi, Senior Adviser – Global Issues, Institute for Human Rights and Business

Session Chair: Martyn Wade, CILIP Trustee

Tools and resources for transition from libraries to wider community use centres’

Leon Cruickshank, Professor of Design and Creative Exchange, Lancaster University

An insiders guide to Professional Registration

Kate Robinson, University Librarian, University of Bath

12:10 Lunch, exhibition & CILIP Board Meeting
13.20 Health and Well-being Seminar Information Literacy Seminar Technology Briefing Creative Hub Your career
1. The mismatch between information that people need and what we provide them with – Jonathan Berry, Personalisation & Control Specialist & Jane Fox, Programme Manager – The Information Standard, NHS England

2. The Public Library Health Offer – Debbie Hicks, Creative Director, The Reading Agency & Julie Spencer, Head of Library and Museum Services, Bolton Council

3. Keeping up with the pace of change – Deena Maggs, Head of Information and Knowledge Services, The King’s Fund

Session Chair: Imrana Ghumra, Health Libraries Group, CILIP

1 . Beyond “Grey in Sepia”: Empowering the everyday life information literacy of Syrian new Scots – Dr Konstantina Martzoukou, Senior Lecturer / PG Programme Leader Information Management, Robert Gordon University

2. Bookending HE: supporting transition and transformation at both ends of the curriculum – Emma Coonan, Information Skills Librarian, University of East Anglia

3. The epidemic of misinformation about vaccinesDr Pauline Paterson, Research Fellow and co-director of The Vaccine Confidence Project, London School of Hygiene & Tropical Medicine

Session Chair: Stephane Goldstein, Executive Director, InformAll CIC

1. The Intelligent Library – James Clay, Senior Co-Design Manager, Jisc

2. Supporting citizens with protecting their privacy online – Aude Charillon, Library and Information Officer, Newcastle Libraries

3. Presentation to be announced

Session Chair: Liz McGettigan, President, CILIPS

Details to be announced soon


1. Why Rhymetime helped prepare me for a career in the NHS

Dan Livesey, Knowledge Service Manager, Greater Manchester Mental Health NHS Foundation Trust

2. Changing sectors and finding your perfect role

Sioned Jacques, Welsh and Children’s Librarian, Cardiff Libraries

14.40 Refreshments and exhibition
15.10 Equalities Workshop Literacy and Learning Seminar Engaging Audiences Briefing Creative Hub Your career
1. Diversity and Equality – John Vincent, Networker, The Network 1 . Poverty, place and low literacy – Jason Vit, Library Hubs Manager, National Literacy Trust

2 . Working with partner agencies to support children and families through early reading –Abigail Moss, Director, Programmes and Partnerships, BookTrust

Session Chair: Caroline Roche, Librarian, Eltham College

1. Increasing reach and access through Wikimedia – Lucy Crompton-Reid, Chief Executive, Wikimedia UK

2. “No-one I know uses it any more”: the reasons used to cut libraries – Ian Anstice, Editor, Public Libraries News

Session Chair: Davina Omar, Chair, Publicity and Public Relations Group, CILIP

Digital play: Ways to enhance the library experience

Paula Carley, Service Development Coordinator, Manchester City Council
Siobhan O’Connor, Archives & Community Officer, Manchester City Council


Caroline Brazier, Chief Librarian, British Library
16.10 Conference close