Health seminar

Wednesday 3rd July, 11.05

Room 4.205


From idea to impact: a health literacy project

Natasha will discuss the genesis of NELFT’s current health literacy project, the scope and impact of the work so far and future plans. The project aims to demonstrate the value of raising health literacy awareness and skills across the health economy and through the life course. Its delivery sees NHS library staff working across professional, organisational and sector boundaries, extending our influence and sharing our expertise.

Natasha Howard, Library Manager, North East London NHS Foundation Trust (NELFT)

As Library Manager at NELFT Natasha has developed outreach services and resources to meet the needs of a growing organisation that currently comprises over 6000 people based at 200 sites across London, Essex and Kent. She also initiated income generating contracts to provide evidence and knowledge support services to local authority public health teams. Natasha is passionate about staff development, a Chartership mentor and currently working towards Fellowship. Prior to NELFT she worked for a start-up in the City and at a healthcare charity.  For more information see


Looking ahead: the implications of the Topol Review for information professionals

We are at a unique juncture in the history of medicine. This update teases out some of the implications of the Topol Review for information professionals. In preparing to deliver the digital future, lifelong learning is far more than a ‘nice to do’, it is essential for librarians and knowledge specialists – as for the healthcare workforce. What next?

Sue Lacey-Bryant, Senior Advisor, Knowledge for Healthcare, Health Education England

As the Senior Advisor, Knowledge for Healthcare for HEE, Sue is passionate about improving the quality of healthcare and bringing knowledge to bear on decision-making.  She draws on wide-ranging experience which spans innovative roles in knowledge management and quality improvement in primary care. Sue enjoys working across a portfolio. As Review Programme Manager Sue was immersed in the work of the Topol Review. Sue is also an executive coach. Winner of the CILIP Knowledge & Information Management Walford Award 2018, she serves on: Editorial Advisory Board, Health Information and Libraries Journal and is a CILIP Trustee. For further information visit


Information as a Therapy

Nicole will discuss issues around accessible information, the  perfect patient information journey and provide a chance for attendees to test their own levels of health literacy.

Nicole Naylor, Head of Operations, Patient Information Forum

The Patient Information Forum (PIF) is a not-for-profit, UK membership organisation and network for people working in, and involved with, healthcare information and support.

Nicole has worked as part of the Operations Team at the Patient Information Forum since November 2009. Prior to this Nicole worked for 13 years at the Royal College of Physicians (RCP) London.  Her last role at the RCP was Patient Involvement and Regional Services Manager, where she established and implemented the College’s patient involvement strategy. Nicole brings her own personal experience of early stage breast cancer to her work within patient information and support.



Chair: Lesley Allen, Library Services Manager, Birmingham Community Healthcare  NHS Foundation Trust

My name is Lesley, and I have worked in various sectors of the NHS for all of my professional life. I started work as assistant librarian at what was then West Midlands Regional Health Authority, and have since worked as a library manager in an Acute Trust, a PCT and now a community trust.

My main interest in libraries has always been about people and helping them to obtain the information they need to do their job well. As you can see, there has always been a strong interest in CPD support for library staff too.

I am a member of the Health Libraries Group Committee, acting as co-CPD lead, and am a member of the HEE CPD panel. I am a CILIP mentor, a mentor for my organisation, and have just taken on a role on the steering group for the introduction of Schwartz Rounds in my Trust. I have also worked as an NVQ assessor and internal verifier and really enjoyed that role. I also have an interest in health literacy and am now an accredited health literacy trainer.