Better information behaviour

Thursday 4th July, 14.10

Room 1.219

Encouraging good knowledge behaviour

In this talk Katharine Schopflin and Matt Walsh, authors of Facet’s recent ‘Practical Knowledge and Information Management’ discuss the barriers to good knowledge and information management and what you can do to try and encourage best practice.

Dr Katharine Schopflin, Information Governance Lead, London Borough of Hackney

Katharine is currently part of the information management team at London Borough of Hackney. She has more than 20 years’ experience in a range of roles and practised knowledge management in the government, non-profit and commercial sectors. ‘Practical Knowledge and Information Management’,  published in 2019, is her third book for Facet Publishing.

Matt Walsh, Global Knowledge Manager

Matt is Global Knowledge lead at dunnhumby. With 18 years’ experience as knowledge and information management professional, Matt has worked in a variety of different organisations including public and private sector to deliver successful KM and IM solutions.